Privacy Policy

Our Commitment to Your Privacy

At GoodVibes Somerville Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

When you contact us for a quote or use our services, we may collect personal information that you voluntarily provide, including:

• Your name, email address, phone number, and mailing address
• Project details and property information
• Payment information when you hire us for services
• Communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and general location information
• Browser type and version
• Pages you visit and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for our services
• Schedule and complete concrete work at your property
• Process payments and maintain billing records
• Communicate with you about your project
• Send you updates about our services if you have opted in
• Improve our website and services
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who help us operate our business, such as payment processors or scheduling tools
• With subcontractors or suppliers as necessary to complete your project
• When required by law or to respond to legal process
• To protect the rights, property, or safety of our business, employees, or customers
• In connection with a business transfer, such as a merger or sale of assets

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences, though disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project records are typically maintained for several years for warranty purposes and business records.

Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information, subject to legal and business obligations
• Opt out of marketing communications at any time
• Object to certain uses of your information

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with a revised date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: